HepatoTalk: Navigating Difficult Conversations Between Clinicians, Patients, and Families

Description

This interactive session provides clinicians a unique opportunity to both learn and practice evidence-based skills for handling tough conversations they may experience with patients and families. Presenters first review evidence-based approaches for common communication challenges (eg, delivering serious news, handling uncertainty, responding to emotions), discuss key phrases, and model ideal and less-than-ideal encounters. Participants then break into small groups to practice core serious illness communication skills using standardized patient encounters and receive in-the-moment feedback from experts. Presenters lead a group reflection to conclude the session.

Presentations

3:45 PM - 3:55 PM
Nov 08 2025
San Diego, CA

Overview of Best Practices for Serious Illness Communication

Amar D Bansal, MD, Presenter
3:55 PM - 4:05 PM
Nov 08 2025
San Diego, CA

Live Demonstration of Best Practices for Serious Illness Communication

Christopher Woodrell, MD, Presenter
4:35 PM - 4:45 PM
Nov 08 2025
San Diego, CA

Large Group Reflection

Cristal Brown, MD, Presenter
12:51 PM - 12:51 PM
Nov 08 2025
San Diego, CA

Small Group Practice -- All Presenters

Seren M Gedallovich, MD, Presenter
Claudio Tombazzi Jr, MD, Presenter
Peter Salam Beah, MD, Presenter

Objectives

  • List key phrases clinicians can use to help with delivering prognosis information, managing uncertainty, and responding to emotions during challenging conversations.
  • Discuss evidence-based approaches for dealing with communication challenges commonly encountered in clinical practice.