This interactive session provides clinicians a unique opportunity to both learn and practice evidence-based skills for handling tough conversations they may experience with patients and families. Presenters first review evidence-based approaches for common communication challenges (eg, delivering serious news, handling uncertainty, responding to emotions), discuss key phrases, and model ideal and less-than-ideal encounters. Participants then break into small groups to practice core serious illness communication skills using standardized patient encounters and receive in-the-moment feedback from experts. Presenters lead a group reflection to conclude the session.
Presentations
3:45 PM - 3:55 PM
Nov
08
2025
San Diego, CA
Overview of Best Practices for Serious Illness Communication
Amar D Bansal, MD, Presenter
3:55 PM - 4:05 PM
Nov
08
2025
San Diego, CA
Live Demonstration of Best Practices for Serious Illness Communication
Christopher Woodrell, MD, Presenter
4:35 PM - 4:45 PM
Nov
08
2025
San Diego, CA
Large Group Reflection
Cristal Brown, MD, Presenter
12:51 PM - 12:51 PM
Nov
08
2025
San Diego, CA
Small Group Practice -- All Presenters
Seren M Gedallovich, MD, Presenter
Claudio Tombazzi Jr, MD, Presenter
Peter Salam Beah, MD, Presenter
Objectives
List key phrases clinicians can use to help with delivering prognosis information, managing uncertainty, and responding to emotions during challenging conversations.
Discuss evidence-based approaches for dealing with communication challenges commonly encountered in clinical practice.