Elevating Navigation in Liver Care: Open Access, Artificial Intelligence, and the Evolving Patient-Clinician Partnership

As liver care becomes increasingly digital, expanded access to medical records, clinical notes, and artificial intelligence (AI)–supported tools is reshaping how patients understand and engage in their care. When integrated thoughtfully, these tools have the potential to improve clarity, support earlier recognition of disease patterns, and enhance patient-clinician communication. At the same time, increased transparency and patient-facing AI tools can introduce complexity. Variability in interpretation, over-reliance on automated insights, and inconsistent digital access may affect how information is understood and discussed in clinical encounters.

The session centers the patient navigation experience within modern hepatology practice. Faculty examine how individuals living with liver disease access and interpret digital health information; what AI–supported diagnostic tools can and cannot reliably provide; and how clinicians and patients can navigate conversations when AI–generated interpretations enter the exam room. Presenters focus particular attention on how these benefits and risks manifest across rural and urban care environments, where differences in infrastructure, specialty access, and digital resources may influence implementation and patient experiences. Speakers aim to provide a balanced, clinically grounded framework for integrating digital transparency and tools into liver disease care while preserving safety and trust.